Responsible Gaming
Our Commitment to Responsible Gaming
At Comcite Lite Surrey, we are committed to promoting responsible gaming practices. Online casinos should be a source of entertainment only, not a way to earn money or solve financial problems. If you choose to gamble, please do so responsibly and within your means.
Age Verification & Legal Requirements
In the United Kingdom, you must be 18 years of age or older to gamble legally. We take age verification seriously and do not permit access to gambling services for anyone under the legal age. If you are under 18, please do not attempt to register or place bets on any online casino platform.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Chasing losses by gambling more money to recover what you've lost
- Gambling with money you cannot afford to lose (rent, bills, essentials)
- Hiding your gambling activity from family, friends, or partners
- Spending more time and money on gambling than intended
- Feeling anxious or irritable when unable to gamble
- Neglecting work, school, hobbies, or relationships due to gambling
- Lying about the amount of time or money spent gambling
- Borrowing money to gamble or pay gambling debts
- Needing to gamble with larger amounts to get the same excitement
- Failed attempts to cut down or stop gambling
If you recognise any of these signs in your own behaviour, please seek help immediately.
Self-Help Tools & Controls
Most reputable online casinos offer built-in tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the amount you're willing to lose in a given period
- Reality Checks: Receive regular notifications reminding you how long you've been playing
- Session Time Limits: Set automatic logoff times to prevent extended gambling sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from a casino account or across multiple operators
Use these tools proactively. They are designed to help you gamble responsibly.
Support & Help Resources
If you or someone you know is struggling with gambling, please reach out to one of these organisations:
United Kingdom
- GamCare – Free, confidential support and counselling
www.gamcare.org.uk
Telephone: 0808 8020 133 (free and confidential) - GamStop – National Self-Exclusion Scheme
www.gamstop.co.uk
Self-exclude from all UK-regulated online gambling operators - National Problem Gambling Clinic – NHS specialist treatment
Referral available through your GP
Other Countries
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
Take Action Today
If gambling is causing you harm, help is available and seeking support is a sign of strength, not weakness.
Please contact one of the organisations listed above. They offer:
- Free and confidential advice
- Support for you and your family
- Professional counselling and treatment options
- Self-exclusion schemes to block access to gambling
Your wellbeing matters. Do not suffer in silence—reach out for help today.